Insider Information from Help Desk Experts

GHDSI Growing Operations with Opening of New Building

Posted by Global Help Desk Services Inc. on 9/18/19 10:00 AM


GHDSI New Building ImageWe're excited to announce that we have recently moved to a brand new building in Rocky Hill, CT. Global Help Desk Services, Inc. has been operating in Connecticut for the past 17 years, and we are thrilled to continue to grow our organization in this new location. Our new building  provides a unique and unifying space for our employees including a large break room, additional meeting rooms, more spacious individual desks and offices, and much more. 

Global Help Desk Services Inc. owners, Steve and Karen Wetherell, recently sat down for a Q&A discussion to talk about this new building and what it means to them and their employees:

Why did you decide to stay and grow your business operations in Connecticut?
We've been operating in Connecticut for the past 17 years, and we decided to keep our business operations here so that we could continue to provide an opportunity for growth to those that have stayed with us for all these years. Growing operations here would be an incremental growth path, compared to another state that would be a more exponential growth path where people, systems, and processes would have to be recreated or re-established from scratch. At the same time, uprooting of any business from one state to another would become very difficult.

What does Connecticut offer you that other states don’t offer to you?
Connecticut offers our company an abundance of quality talent to choose from, along with many wonderful educational opportunities and programs for potential new hires. Connecticut also allows us to remain centralized in the northeastern part of the country, which will continue to give us access to many potential clients without having to do a lot of additional traveling.

What are some of the benefits this new location will offer your company and employees?
From a physical perspective, this new building offers our employees a more centralized location, dedicated parking, a large break room, meeting rooms and more spacious individual desks and offices.

From a non-physical perspective, this new building gives our employees a sense of ownership and is something they can point to as a direct result of their hard work and effort over the years. We wanted to find a new building that would make our employees proud to bring customers and potential clients to and I think we have definitely achieved that.

Learn more about Global Help Desk Services, and how they can help you with all of your
help desk outsourcing needs.

Learn More About Global Help Desk Services

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