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Tag: Internal Help Desk Team

Success Story: Shining a Spotlight on Healthcare Help Desk Solutions

Success Story: Shining a Spotlight on Healthcare Help Desk Solutions

This is part four of our multi-part series featuring some of our help desk success stories..

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Success Story: How the Right Help Desk Partner Can Rebuild Your Service Reputation

Success Story: How the Right Help Desk Partner Can Rebuild Your Service Reputation

This is part three of our multi-part series featuring some of our help desk success stories..

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Success Story: Why Scalability and Flexibility Are Essential for Help Desk Support

Success Story: Why Scalability and Flexibility Are Essential for Help Desk Support

Scalability and being flexible to change are some of the most important benefits that an..
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Success Story: Improving Efficiency in Healthcare Help Desk Operations

Success Story: Improving Efficiency in Healthcare Help Desk Operations

Did you know that 75% of hospitals are outsourcing IT functions? (Source: Medsphere) One of..
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[Video] 5 Common Hurdles of Internal Help Desk Teams

[Video] 5 Common Hurdles of Internal Help Desk Teams

Having an internal help desk team is a great way for an organization to streamline its..
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