Global Help Desk Services Blog

A quick read with a big impact.

Tag: Fcr

Give Your Help Desk the Power to Say Yes

Give Your Help Desk the Power to Say Yes

Want a great topic for your next meeting?

How about one that will take the agenda..
Improving Help Desk Performance First Call Resolution FCR
Trust and Reliability: Two Factors Necessary for Help Desk Providers

Trust and Reliability: Two Factors Necessary for Help Desk Providers

Trust and Reliability.  We can all agree these words have immense value.  They're used to..
trust First Call Resolution help desk support reliable FCR

Recent Posts

Customer Testimonials

"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."

View the Latest Testimonials

Help Desk Outsourcing

Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.

lgo-top-work-places-2019 lgo-top-work-places-2020

Resources

Are We a Fit

Our Approach

Schedule a Help Desk Consultation

CONTACT US

Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067

Toll Free: 1.800.770.1075
Local: 1.860.296.7230

Contact Us
» View Privacy Policy

Global Help Desk Services, Inc. - © Copyright 2021 | All rights reserved.

By Epic.