Your IT help desk Key Performance Indicators (KPIs) reveal the success or failure of your ..
You’ve likely heard the old chestnut, “You can’t manage what you don’t measure.”
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Occasionally referred to as a "Hybrid Solution", companies are supplementing their internal..
"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."
Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.
Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067
Toll Free: 1.800.770.1075Local: 1.860.296.7230
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